Lumi Privacy Policy
Last updated: 2026-06-27
This Privacy Policy explains how Lumi, a mobile application operated by Zhuhai MaxAi Technology Co., Ltd. ("we", "us"), collects, uses, shares and protects your information. By using Lumi, you agree to this policy.
1. Information we collect
Account information: phone number, email, username and profile details you provide.
Content you create: messages, photos and other content you upload or share in the app.
Usage & device information: app interactions, device model, operating system, language, app version, IP address and device identifiers.
Approximate location: only if you grant permission, to provide location-based features.
Payment information: purchases are processed by Google Play or PCI-DSS compliant payment providers; we do not store full card numbers.
2. How we use information
To provide and maintain the app, authenticate you, deliver core features, personalize content, keep the service safe and prevent fraud or abuse, provide customer support, and — with your consent — send notifications.
3. How we share information
We do not sell your personal information. We share it only with: service providers (cloud hosting, analytics, payment) acting under contract; other users, to the extent you choose to share content; and where required by law or to protect rights, safety and property.
4. Data retention & deletion
We keep your data while your account is active. You can delete your account at any time — see the "Delete Your Account" page. Certain records are retained as required by law (details on that page).
5. Data security
We use TLS encryption in transit, access controls and other safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.
6. Children’s privacy
Lumi is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children; if you believe a child has provided us data, contact us and we will remove it.
7. Your rights
You may access, correct or delete your personal data and withdraw consent at any time. Use the contact below to exercise these rights.
8. International transfers
Your information may be processed in China and other countries; we apply appropriate safeguards for such transfers.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be notified in the app or by email.
10. Contact us
Privacy questions: support@maxai.top
Zhuhai MaxAi Technology Co., Ltd.
