Terms of Service
Last updated: 2026-06-24
Welcome to the products and services provided by Zhuhai MaxAi Technology Co., Ltd. ("the Company", "we", "us"). Please read these Terms of Service carefully before using our website, applications and subscription services (collectively, the "Services"). By registering an account, placing an order or using the Services, you acknowledge that you have read, understood and agree to be bound by these Terms.
1. The Services
We provide an AI-powered global team messaging platform (Lumi), an AI language-learning product (StudyBuddy), enterprise AI training and automation development services, and an overseas trade lead-generation system. The features, pricing and billing of each product are as published on the Products & Pricing page.
We may add, modify or retire features from time to time; material changes will be announced on the website or by email in advance.
2. Account Registration & Security
You must provide true, accurate and complete registration information and are responsible for all activity under your account.
Keep your password secure. Notify us immediately of any unauthorized use.
3. Subscriptions, Orders & Payment
Subscriptions are billed monthly or annually based on the chosen plan and renew automatically unless cancelled before the renewal date.
All fees are as displayed at checkout, and you authorize us to charge them via your chosen payment method.
Enterprise private-deployment and chain plans are governed by the signed service contract.
4. Refunds
Refunds are governed by our Refund Policy. Personal memberships include a 7-day no-questions-asked refund; enterprise refunds follow the contract terms.
5. Acceptable Use
You agree not to use the Services for any unlawful, infringing or harmful purpose, including sending spam, distributing malware, infringing intellectual property or committing fraud.
We may suspend or terminate your account for violations of these Terms.
6. Intellectual Property
All intellectual property in the Services, software, trademarks and content belongs to the Company or its licensors. You may not copy, modify or distribute them without authorization.
7. Limitation of Liability
To the maximum extent permitted by law, the Company is not liable for indirect, incidental or consequential damages arising from use of or inability to use the Services.
8. Governing Law & Disputes
These Terms are governed by the laws of the People's Republic of China. Disputes shall be resolved amicably; failing that, they shall be submitted to the competent courts of the Company's place of registration.
9. Contact Us
Questions about these Terms: legal@maxai.top
Zhuhai MaxAi Technology Co., Ltd., Room 1307-1309, 13F, Jinan Science Park, No. 206 Qianshan Road, Xiangzhou District, Zhuhai, China