Privacy Policy

Last updated: 2026-06-24

Zhuhai MaxAi Technology Co., Ltd. respects your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information, and the rights you have.

1. Information We Collect

Account information: name, email, phone number and similar details provided at registration.

Transaction information: orders, subscriptions and payment records. Card details are processed by PCI-DSS certified third-party payment providers; we do not store full card numbers.

Usage information: device, log and access data used to improve the Services.

2. How We Use Information

To provide and maintain the Services, process orders and payments, offer customer support, ensure security and prevent fraud, and — with your consent — send service notices and marketing.

3. Sharing of Information

We do not sell your personal information. We share it only with service providers necessary to deliver payments and services (e.g. payment processors, cloud providers), where required by law, or with your explicit consent.

4. Data Security

We protect your information with TLS encryption, access controls and other measures. Under Lumi private deployment, data remains under the customer’s control.

5. Your Rights

You may access, correct or delete your personal information and withdraw marketing consent at any time. Use the email below to exercise these rights.

6. Cookies

We use essential cookies to maintain sessions and core functionality, and analytics cookies to improve your experience. You can manage cookies in your browser settings.

7. Contact Us

Data protection inquiries: support@maxai.top

Zhuhai MaxAi Technology Co., Ltd., Room 1307-1309, 13F, Jinan Science Park, No. 206 Qianshan Road, Xiangzhou District, Zhuhai, China